EU environment issues

Incident Report for Frontegg

Resolved

This incident has been resolved.
Posted Apr 05, 2025 - 22:35 UTC

Monitoring

The fix has been rolled out, and all indications are positive.
Backoffice sync will be delayed
Posted Apr 05, 2025 - 22:04 UTC

Update

The fix has been implemented and is being rolled out.
Posted Apr 05, 2025 - 21:58 UTC

Update

We are continuing to work on a fix for this issue.
Posted Apr 05, 2025 - 21:31 UTC

Identified

We have identified the issue and implemented a fix.
Posted Apr 05, 2025 - 21:23 UTC

Investigating

We are currently investigating this issue.
Posted Apr 05, 2025 - 21:16 UTC
This incident affected: User authentication, Machine to machine authentication, SSO & SAML authentication, Webhooks infrastucture and EU Region (Authentication APIs).
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