DB upgrade on U.S. region
Incident Report for Frontegg
Resolved
The maintenance has been successfully completed
Posted Aug 22, 2023 - 10:15 UTC
Monitoring
The maintenance was completed and we are monitoring the results.
Posted Aug 22, 2023 - 10:04 UTC
Update
The maintenance is still in progress
Posted Aug 22, 2023 - 10:03 UTC
Update
The maintenance is still in progress
Posted Aug 22, 2023 - 10:03 UTC
Update
The maintenance is still in progress
Posted Aug 22, 2023 - 09:58 UTC
Identified
A maintenance procedure on our DB may result a intermittent 500s in identity flows.
We applied a caching mechanism to make sure that no data during the flow will be lost in case of an error.

* Note: the issue should not effect active refresh tokens
Posted Aug 22, 2023 - 09:30 UTC
This incident affected: User authentication, Machine to machine authentication, and SSO & SAML authentication.
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